Your company sends an employee overseas for three days to represent you at a big international biotech conference. Naturally, he takes his trusty smartphone along. During the course of the conference, the employee uses the device as he would stateside. He checks his email constantly, downloads attachments, texts, calls clients and colleagues, and relaxes after hours with a streaming video or two.
As for the bill, who cares? He’ll never see it.
Well, if you’re trying to take control of your company’s wireless spending, you care. The scenario described above could rack up thousands of dollars in international roaming charges, data overages, and per-minute fees.
Even if the employee had been more careful — sticking to Wi-Fi connections where they’re available, limiting his data use where they’re not — the international mobility cost of his trip could still come close to $200.
According to a Bloomberg article, “The average American going to Europe or Asia for work should expect to spend at least $181 on data roaming.”
Here are a few other sobering facts about international roaming:
- In a survey of Fortune 1000 companies, CCMI found that more than a third paid $1,000 or more per month per user to cover international roaming.
- 24 percent of companies said they had lost business due to astronomical international roaming charges.
- Carriers are due to make nearly $90 billion from international roaming by 2018.
- Meanwhile, the overall costs of business travel are steadily increasing, while companies are tightening up their spending to increase their margins.
Of course, as an IT director, you probably don’t need to be reminded of the ballooning cost of international mobility. You just want to know how to keep it in check.
Your carriers aren’t the answer. International roaming is still their cash cow. But a managed mobility services provider with experience and expertise in international mobility can help your company slash the cost of doing business overseas.
Here are two ways an MMS provider can help:
1. Finding You the Best Carriers for Every Destination
How well do you know your wireless carriers? If your employees travel often — to multiple destinations — it’s no simple matter.
Different international carriers may provide coverage in certain countries but charge massive roaming fees in others. On top of that, there are literally hundreds of wireless carriers throughout the world. You need to align your wireless carriers with your employees’ business roles, but the sheer complexity of the problem may be too much for one small IT department to handle.
A managed mobility services provider can stay on top of it for you. Here at Wireless Analytics, for example, we support 120 carriers worldwide. Wherever your employees travel, an MMS provider like us can help you find the right carriers and negotiate contracts that work for your business travelers.
2. Helping You Create an Enforceable Wireless Policy
Your company’s wireless policy is your bulwark against mobile abuse by your business-traveling employees. Your policy should include guidelines for how and when your employees are to use their mobile devices while roaming. It should also require employees to report their travel plans, so you can tailor their devices for their international destinations.
But how can you be sure your users — thousands of miles from corporate HQ — will actually stick to your policy?
A good managed mobility services provider can help you create a wireless policy for international mobility, as well as give your policy teeth. Think of your wireless policy as law and your MMS service provider as the sheriff, monitoring mobile usage and providing crystal-clear reports to managers and decision-makers.
Is International Mobility Bleeding Your Company Dry?
How do you keep your international mobility costs down? Have you ever tried working with a managed mobility services provider? Share your experiences in the comments section below.