When considering changes to the mobile environment, most enterprises only consider top-line financial costs in the decision making process; support costs are often misunderstood or overlooked. This post serves to highlight key trends in the mobile management industry while exploring cost considerations and implications of each.
Every company wants to do mobility efficiently and inexpensively. When you are exploring potential avenues for corporate mobility cost savings, are you making sure that you are doing everything you can to save? Typical IT departments are skilled, but they have so many other focuses. WE are the company that focuses on wireless.
Every year at Wireless Analytics, we dedicate a full week to recognizing the work of our customer service team. This week features fun events/activities and free meals as a “thank you” for all their challenging work throughout the entire year.
Like many companies, Wireless Analytics must fight against getting pigeon-holed as only having cost saving solutions to offer. In 2003, we started as a company that was trusted to analyze carrier bills and find opportunities for cost savings. This is still an essential part of our business in 2017, but the demands of mobility are always shifting, and we’ve worked hard to cover all the bases for our clients.
EU’s Roam Like At Home is a great step in the right direction, but are you aware of the potential pitfalls?
The managed mobility services industry seems to be at a crossroads. More and more mid to large sized companies have chosen their preferred MMS provider, so the conversation has shifted from “why your company needs MMS” to “are you getting the most out of your MMS provider?”
Your company sends an employee overseas for three days to represent you at a big international biotech conference. Naturally, he takes his trusty smartphone along. During the course of the conference, the employee uses the device as he would stateside. He checks his email constantly, downloads attachments, texts, calls clients and colleagues, and relaxes after hours with a streaming video or two.
As for the bill, who cares? He’ll never see it.