BlackBerry CEO Thorstein Heins sparked some controversy on Monday when he suggested during an interview at the Milken Institute conference in Los Angeles that the tablet’s role in business is diminishing.
We're excited to report that Erik Eames, founder and CEO of mobility management BPO Wireless Analytics, LLC, has become a member of three committees of the Telecom Expense Management Industry Association (TEMIA).
TEMIA’s mission is to raise awareness and knowledge of the values and benefits of TEM solutions, to improve the quality and value of TEM solutions through the development and promotion of open industry standards, and industry knowledge among TEM solution providers, business partners, telecom service providers, and enterprise clients.
Wireless Analytics joined TEMIA in November. The industry group has more than 38 member businesses that collectively manage more than $61 billion of telecom and data spending for companies around the world.
Founded in 2003, Wireless Analytics serves clients throughout North America, primarily in the Northeast. The company was rated #1 in customer service in 2011 among 70 wireless mobility management firms by AOTMP, a leading industry research firm in fixed and mobile telecom. Eames will serve on the following committees for TEMIA:
- TEM Valuations, Mergers, Acquisitions, Funding and IPO Readiness
- Public Relations
We were excited to join the TEMIA ranks this fall, and in this new position Erik is looking forward to collaborating with other TEM companies to promote best practices for the wireless expense management industry.
“I hope our efforts will create a clearer picture of the future of the TEM industry, which in turn will give us the tools we need to plan for that future," Erik said.
As a wireless expense management BPO, a big part of the value we offer clients is timely, expert trouble-shooting advice from our helpdesk. It's a key reason we’ve maintained a 100% customer retention rate since we opened our doors in 2003.