Every year at Wireless Analytics, we dedicate a full week to recognizing the work of our customer service team. This week features fun events/activities and free meals as a “thank you” for all their challenging work throughout the entire year.
You may be familiar with this situation: your company has developed a fantastic product that is going to used in a hospital, and you’re faced with the issue of getting the data back to your team safely. The IT department at the hospital will not give you access to their network, which makes sense, as many hospitals have lately faced major security breaches and forced into costly settlements. What happens when your device cannot get critical access to a wireless network? Having someone manually go to the hospital to collect the data is both costly and a logistical challenge.
Like many companies, Wireless Analytics must fight against getting pigeon-holed as only having cost saving solutions to offer. In 2003, we started as a company that was trusted to analyze carrier bills and find opportunities for cost savings. This is still an essential part of our business in 2017, but the demands of mobility are always shifting, and we’ve worked hard to cover all the bases for our clients.
The fall of 2017 is iPhone 8 season. The device, which is rumored to be announced in early September, is the next step in mobile devices being equipped to handle the tasks typically relied on by a laptop. The iPhone 8 is rumored to have 3GB of RAM (1 GB more than the iPhone 7s) and top line models will have 512 GB of storage space. It wasn’t that long ago full PCs touted 4GB RAM and 500GB hard drives. Apple knows that companies need to empower their teams to take their work with them out of the office, and complete tasks with even more efficiency than they would at a desk.
EU’s Roam Like At Home is a great step in the right direction, but are you aware of the potential pitfalls?
Wireless Management companies love to promise you the world – they claim you’ll get deep cost savings with top-tier support that will put your mind at east. However, we hear it often from clients who switch to Wireless Analytics: The savings weren’t as much as promised, the communication was poor and the customer service was undesirable.