Mobile Device Management is a broad and promising venture for anyone in the Mobility industry. However, when costs are not properly managed, one can easily feel overwhelmed and overextended. Here are two handy ways to cut costs while maintaining the security of your services.
Being Selective about What You Support
With the variety of different Mobile Operating Systems out there, it can sometimes be very difficult to keep tabs on them all. For example, let’s look at the two major operating systems, Android, and iOS. Does your company only support Android KitKat and above on phones? Or does your company also support older operating systems like Android Gingerbread? Are you a company that will support iOS 7 and above? Alternatively, is your company willing to support older legacy iOS devices like iOS 6 and below?
What you choose to support is up to you and the needs of your clients. However, if you choose to only support new Operating Systems, this will help you cut down on costs as you will have fewer devices to support. This will also keep your clients safe and secure as older systems are less likely to get crucial security patches which help maintain the integrity of your client’s data.
Encouraging Bring Your Own Device (BYOD) allows users to bring their preexisting devices over to their work environment. This can have a multitude of benefits regarding cutting down costs. First, it allows customers to work with devices that they already own. Clients that bring phones aboard that they are already familiar with will be likely to know the nuances of their Android or iOS versions. Customers using devices that they are familiar with will lead to fewer support calls and savings on cost. Also keep in mind that the average user spends roughly $965 on devices. Instead, BYOD passes this cost on to the customer instead of your company’s resources.
Although BYOD can save a lot on costs, However, it is imperative that companies properly ensure the security of such devices. To ensure that devices remain secure, it is necessary to fully factory wiped with all of the data being purged from the device when employees leave to ensure that private, sensitive corporate information is not leaked when an employee leaves. Measures like partial wipe on phones still retain much of the private and sensitive data and hence poses a security risk. Therefore, it is of great importance that security precautions must be made clear to all of your clients that choose to take part in BYOD.
Keeping these two tips in mind will go a long way in keeping your company’s mobility costs low. For more tips on managing Mobile Devices, please see our previous article “How to Manage Multiple Device types without Going Crazy.” If you have other thoughts in regards to keeping your companies Mobility costs low, please share your thoughts in the comments section below.