Today smartphones and tablets play an integral role in the work life of an employee. A survey by Samsung and GfK Public Communications and Social Science of mobile workers found if employees had to choose just one computing device, the largest number picked their smartphones. The survey included 1,205 workers from professionals to healthcare workers. 93% of those surveyed used a smartphone for work every day. Those surveyed spent 33% of their day using their mobile devices at work.
When considering changes to the mobile environment, most enterprises only consider top-line financial costs in the decision making process; support costs are often misunderstood or overlooked. This post serves to highlight key trends in the mobile management industry while exploring cost considerations and implications of each.
After four years in the making, the European Union’s General Data Protection Regulation (GDPR) received its legislative approval. The regulation will be going into effect on May 25, 2018, and provides a new set of rules to govern the processing of personal data, replacing the 1995 EU Data Protection Directive (“Directive”). GDPR is the law.
Every year at Wireless Analytics, we dedicate a full week to recognizing the work of our customer service team. This week features fun events/activities and free meals as a “thank you” for all their challenging work throughout the entire year.
Your company sends an employee overseas for three days to represent you at a big international biotech conference. Naturally, he takes his trusty smartphone along. During the course of the conference, the employee uses the device as he would stateside. He checks his email constantly, downloads attachments, texts, calls clients and colleagues, and relaxes after hours with a streaming video or two.
As for the bill, who cares? He’ll never see it.
Does your company really need a wireless policy? It’s a fair question to ask. After all, policy can be painful.
There is plenty of uncertainty about the future of corporate IT. Some are even going as far as saying corporate IT will soon fade away. Others are calling for IT departments to stop throwing up roadblocks to productivity and shift their focus to enabling users to get more work done, more efficiently, from more places.