Wireless Management companies love to promise you the world – they claim you’ll get deep cost savings with top-tier support that will put your mind at east. However, we hear it often from clients who switch to Wireless Analytics: The savings weren’t as much as promised, the communication was poor and the customer service was undesirable.
Wireless Analytics recognizes those enterprise mobility customer pain points, and we strive to provide honest, white-glove service. We’ve listed ten ways we bring outstanding value to the enterprise mobility customer:
#1: Visibility and Reporting
You can’t fix what you can’t see. Companies count on Wireless Analytics to provide them with intelligent and automatic reporting that gives a full picture of your mobility spend and usage across the globe, under a single pane of glass.
#2: Staff Augmentation
Let us be your wireless experts, and let your staff get back to doing what it does best. Overextended IT teams are a common issue for any company – let your IT experts handle the tasks they’re most comfortable with and allow a WA to take care of your mobility needs.
#3: Project Management
Do you have hundreds or thousands of iPads to kit, stage, and roll out to your sales team across the country? Do you have a group of users that need to migrate from BYOD to corporate liable, or from one carrier to another seamlessly? Do you need to outfit IoT devices for your clients around the globe? Our experienced project teams can take the lead, and ensure the projects are done on time, and on budget.
#4: WA Monthly Savings Assessments
We ensure the lowest cost possible each month. The opportunities for savings are never lost on the WA team. Every month, we review carrier bills and provide the client with a list of potential steps they can take to save more money. Any company can find quick savings, it’s the constant vigilance that keeps the costs down
#5: End User & Management Emails
We can educate your end users. Wireless Analytics can send out e-mails that provide visibility and drive end user behavior to lower costs. Most employees will control their usage when they know it, and when their manager knows it.
#6: Automatic Top 10 Reports
Quickly identify the most pressing outliers to be addressed. Rather than sorting through carrier data on your own, WA’s customized portal shows your top users across a number of spend and usage categories. This allows you to uncover issues and get them addressed right away.
#7: Cost Allocations Performed Monthly By Our Staff
Save your AP and Finance teams’ time and energy while we do it for you. Ensuring that each department is charged appropriately can be a very time consuming, but essential, job. WA can integrate directly with your HR systems to keep everything in track and give your resources more time for other tasks.
#8: Carrier Negotiations
Wouldn’t it be good to have someone on your side of the table? We’re experienced dealing with hundreds of carriers all over the world and understand the nuances it takes to get the best contact possible for the client.
#9: Full Device Lifecycle Management
From our eProcurement system through our buddy upgrade program, we take it on for you. We are experts of handling the entire mobile device lifespan. We’ll order the device, support it, handle the carrier needs, and even take care of the recycling when it’s time for an upgrade!
#10: Award Winning Help Desk
Let our focused and trained staff help your teams. Our North American-based help desk has received the highest customer satisfaction scores by AOTMP, an industry research firm and authority on best practices in the wireless and data network service industry. We can give you white-glove support that understands your needs.
Now that you've seen how Wireless Anayltics stands out from the rest, wouldn't you like to learn more about our services? Tell us your mobility situation and let us help! Comment below and we can get started!