For companies that do business internationally, or those with designs on expanding overseas, international wireless coverage is a big deal. It’s also one of the most confusing aspects of mobility management. Forget about the big four wireless carriers here in the U.S.; by some estimates, there are more than 800 wireless carriers around the globe!
Keeping all this straight, finding the best deals with the best carriers, and helping mobile workers maintain productivity without racking up extreme overages is one of the reasons companies turn to managed mobility services providers like Wireless Analytics.
Wireless Analytics is a smaller company than some of our competitors in the managed mobility services field. We, for example, were not featured in the Gartner Magic Quadrant due to our size. Because we are not a “big name,” some potential customers of ours wonder if we are then limited in international exposure and scope.
- Do we have experience helping companies that do business overseas?
- Do we understand the international wireless carrier landscape?
- Can we help them avoid roaming charges when their employees travel abroad?
YES, YES, and YES.
Wireless Analytics Worldwide
If there is another company in the managed mobility services field with more know-how and experience in the international arena in terms of support, procurements, and allocating charges, we would like to hear about it. (Seriously, let us know in the comments section. We’re always up for making healthy comparisons with our competitors.)
Here are the facts:
- We support 120 carriers worldwide — anywhere you might do business.
- We currently have customers who require support in South America, Mexico, Europe, and even smaller countries like Lithuania. On top of that, of course, all of the United States and Canada.
- Every single one of our customers has some level of multinational operations.
- For 40 percent of our current customers, we are providing visibility into their international wireless spending.
Besides that, our expertise runs deep and wide. We’ve been in the mobility management business almost as long as it’s been possible to be in the business — going back to the flip-phone era. While many of our larger competitors experience constant turnover, our people stay with us for years, keeping our institutional knowledge intact.
If your business encounters an international mobility challenge, chances are, it’s nothing new to our team.
Why International Matters
If you’re considering a managed mobility services provider without an international track record, you could be signing your company up for some considerable costs.
Almost every company does some sort of international business, at least occasionally. And nowadays, users expect to be able to connect and get work done from wherever they are, at any time. Domestic wireless carriers aren’t much help in this regard; roaming, to them, is almost pure profit.
All it takes is one employee unwittingly streaming a video in their Berlin hotel room or downloading an attachment in a Mexico City meeting to run up hundreds - or even thousands of dollars in extra charges.
To prevent this from happening (as we wrote about in a recent post) look for a managed mobility services provider that can help by:
- Ensuring you’re covered by the right carriers in the right places.
- Recommending the technological tools and apps that will help users connect without draining data allowances.
- Creating and enforcing a wireless policy that includes international use.
- Educating your users on the consequences of using their devices while traveling.
Why is international wireless coverage a big deal to your company? Share your thoughts in the comments section below.
Could your company be saving money on mobility, including internationally?