The managed mobility services industry seems to be at a crossroads. More and more mid to large sized companies have chosen their preferred MMS provider, so the conversation has shifted from “why your company needs MMS” to “are you getting the most out of your MMS provider?”
Managed Mobility Service (MMS) providers are becoming an important asset to companies that are finding it difficult to manage mobility on their own. According to a recent press release by Blue Hill Research, manage mobility services are expected to deliver a three-year ROI of 184%. With that much potential for savings and increased efficiency, the third-party MMS provider cannot be overlooked.
Erik Eames, co-founder and CEO of Wireless Analytics, and I attended the 2017 TEMIA (Technology Expense Management Industry Association) spring summit in New Orleans last week. We were lucky enough to share and present what we’ve learned working in the managed mobility services industry. Being around so many leaders, I wanted to share with you 5 key takeaways that I had from TEMIA:
Let’s imagine you’re stuck in the car with your colleagues for hours on the way to a conference. If you’re using your own phone, you’re going to be concerned about the internet and data charges you rack up during the trip.
Deciding whether or not managed mobility will cost your company jobs is a rather nuanced topic. In some ways, it may cost your particular company a certain amount of jobs, but the cost in jobs will result in more efficiency and scalability which can bring a multitude more revenue and future employment opportunities down the line.
In our last few posts, it’s become clear that Managed Mobility Services (MMS) don’t just benefit a limited number of departments or employees. MMS helps multiple department leaders in your organization, often in ways you may not have considered. This is also true when it comes to what your business unit leaders stand to gain from MMS. Primarily concerned with keeping costs down, productivity up, and everything running smoothly between departments, they are key stakeholders in your conversation about MMS, who will likely bring many concerns to the table.
Your IT department has probably been struggling to deal with mobile devices on the company network since the days of the BlackBerry – and things haven’t gotten easier with the rise of the smartphone. If they’re not helping employees set up email or connect to Wi-Fi, they’re worrying about device security, whether mobile apps will cause integration issues with existing enterprise platforms, or trying to explain to employees why jailbroken devices aren’t allowed on the network. And that’s on top of maintaining and supporting other enterprise tech infrastructure.
If you’re not in Human Resources then you may wonder what HR has to do with mobile, aside from directing questions to the right people or making sure eligible new hires are issued smartphones. Since the department’s core focus is people, not technology, it might not seem like the company’s mobile strategy would be a main concern for HR.
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