The managed mobility services industry seems to be at a crossroads. More and more mid to large sized companies have chosen their preferred MMS provider, so the conversation has shifted from “why your company needs MMS” to “are you getting the most out of your MMS provider?”
One of the largest MMS companies (Tangoe) has recently been acquired by a massive global investment firm who plans to merge the company with another giant organization (Asentinel).
Tangoe is already still trying to merge processes with the remarkable amount of companies they’ve purchased, such as Traq Wireless, Information Strategies Group, InterNoded, Telwares, ProfitLine, HCL (Control Point Solutions), Symphony Teleca, Anomalous Networks, Rivermine, Vodafone Global, Asentinel, eMobus, and Anatole.
That’s a giant list of acquisitions. While it is the goal of every company to try to maximize profits and acquire assets – this can be at the expense of the enduser. If a company isn’t organized in-house, they may not be able to provide you with responsive support and have a team that is knowledgeable and dedicated to your specific needs. Worse, you may be forced to use multiple platforms for support and management instead of one, simple solution.
At Wireless Analytics, we may not be the biggest player in the MMS industry, but we know our growth model has worked. By growing along with the needs of our customers, we’ve been given the highest customer satisfaction scores three years in a row by AOTMP, an industry research firm. Our clients have passed along word of our white glove work to friends in the industry, and we’ve been given opportunities to create more business as a result.
If you’re looking for a managed mobile service provider and then you ask yourself, “is bigger better,” consider the benefits that a smaller mobile device management company can provide: A dedicated account team, faster turnaround for support, easy and fair contract terms, and measurable ROI that provides you with unprecedented visibility.
Managed mobile services now means full lifecycle management – if you’re going to invest in getting devices for your employees, make sure you choose an MMS service that knows your needs and the ins and outs of your business.
If you want to learn more about our services – drop us a line and let’s chat!